Privacy Policy

Introduction

Exuberance Car Rental ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information.

1. Information We Collect

We collect information you provide directly and information collected automatically:

Information You Provide:

• Name, email address, and phone number
• Driver's license information and history
• Background check information
• Insurance information
• Payment and banking information
• Vehicle usage data and GPS location
• Communication with our support team

Information Collected Automatically:

• Vehicle location and trip data
• Device information and cookies
• Website analytics and usage patterns
• IP address and browser information

2. How We Use Your Information

We use the information we collect for various purposes:

• To process applications and manage partnerships
• To process payments and financial transactions
• To provide customer support and communicate with you
• To maintain vehicle security and monitor usage
• To comply with legal obligations
• To improve our services and website
• To send marketing communications (with your consent)
• To detect and prevent fraud

3. Information Sharing

We may share your information with:

• Dealership partners who own the vehicles
• Insurance providers for coverage purposes
• Service providers who assist in operations
• Law enforcement when required by law
• Third parties with your explicit consent

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of information
• Right to opt-out of marketing communications
• Right to data portability
• Right to restrict processing

To exercise any of these rights, please contact us at privacy@exuberancerental.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that rejecting cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your information at any time, subject to legal requirements.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or by posting the updated policy on our website. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: